配送ポリシー
Processing Time
We make our best effort to fulfill your order within 1-3 business days. Orders are not shipped on weekends or holidays.
Shipping Rates & Delivery Estimates
Standard Shipping: Order rates are based on weight and size, and will ship USPS Ground Advantage.
Free Media rate shipping: Available on qualifying orders over $60. Orders that include items not eligible for Medial Mail are not eligible for free shipping.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email with a tracking number once your order has shipped.
International Shipping
We currently ship to Canada, Japan, United Kingdom and European Union. Shipping charges will be calculated at checkout. Customers are responsible for customs duties and taxes.
Damages/Lost Items
Ossian USA is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.